Refund & Return Policy

Last updated: October 3, 2025

At Seven Thumbs, your satisfaction is our top priority. If you’re not fully happy with your purchase, we’re here to help.

Returns

You have 14 days from delivery to return eligible items:

• Unused and in original condition
• In original packaging
• With proof of purchase

To start a return, email info@seventhumbs.com with your order number and reason.

Return shipping costs are the customer’s responsibility unless the item was damaged or incorrect.

Damaged or Incorrect Items

If you receive a defective or incorrect product, contact us within 48 hours for a replacement or refund.

Refunds

Once inspected, refunds are approved or denied. Approved refunds are issued to your original payment method within 5–10 business days.

Non-Returnable Items

• Perishable goods (e.g., food, flowers)
• Personal care items (e.g., cosmetics, undergarments)
• Clearance or final sale items

Need Help?

Email: info@seventhumbs.com
Phone: +1 929-277-0012
Address: Springfield, VA 2215
Website: seventhumbs.com